While Optus has come forward to say the high cost of "bandwidth" was stopping it from providing high-speed internet to some of its customers, Telstra - which controls more than 50 per cent of the NBN retail market - still maintains its customers "always" enjoy high speeds despite The Australian reporting it had highlighted a number of unhappy Telstra customers.
"With this guidance, if you buy a "Basic evening speed" plan you should generally not expect speeds much different to your pre-NBN experience". It is not acceptable to advertise an "up to" speed claim, as this can give the false impression that the speed advertised is achievable at most times, including during the busy period.
The new guidance stipulates that if consumers are experiencing problems with their network connections or other faults that affect their service, they will be resolved quickly or be offered a refund or cancellation of their contract by RSPs.
Pernía, de punta a punta en Toay
Bucci, con 175 unidades, encabeza las posiciones y detrás se alinean Ariel Michieletto (208), 154, y Tomás Bergallo (Clío), 146. Mañana, a las 9.30, 10 y 10.30, se correrán las tres series clasificatorias de la Clase 3 a seis vueltas cada una.
The Australian Communications Consumer Action Network (ACCAN) welcomed the guidelines, saying the ACCC's new "informative labels" for evening speeds would clear up customer confusion on which services to order.
Australia's biggest telco, Telstra announced in May that it would refund almost 8,000 customers after it came to light they'd been charged for internet speeds that were impossible to achieve under the NBN that was executed by the federal Coalition in 2013. "If you buy "Standard evening speed" or higher plans, you should expect certain minimum speeds during busy periods".
"The ACCC's advice to RSPs to focus their marketing on speed performance during busy periods will help consumers to know what speeds their services will actually deliver during peak times".
"We judge, however, that such a step is necessary because the current advertising around NBN products is poor, which is unacceptable in the context of a forced migration to the NBN".
According to the ACCC, the labels were developed with a view to residential customers with standard, above standard, and premium broadband requirements receiving broadband speeds during the evening busy period that would still allow them a "good consumer experience", having regard to the number and type of applications that they operate concurrently over their broadband connections.
"Under the ACCC's new guidance, retailers should work quickly to identify faults and resolve customer complaints about the speed or performance of their retail services", Sims said.
Chelsea derrotó a Tottenham de Pochettino
Parecía que todo se iba a resolver con un reparto de puntos hasta que Alonso incursionó en ofensiva y con un zurdazo cruzado volvió a batir al francés Hugo Lloris .
"In accordance with the principles, the ACCC considers the prevailing practices of describing and promoting broadband plan speeds using ideal, theoretical, and non-busy conditions, and/or using ambiguous, RSP-specific descriptors of "speed" should be discontinued", the ACCC said.
Paris Saint-Germain are getting ready to announce the signing of Monaco sensation Kylian Mbappe , according to reports in Spain. Elsewhere, Chelsea will look to sign PSG midfielder Grzegorz Krychowiak if they fail to land Leicester City 's Danny Drinkwater.
Merchant marine websites describe the Alnic MC as a 30,000-ton, 600-foot-long oil tanker flying a Liberian flag. That collision killed seven US sailors aboard the guided-missile destroyer the USS Fitzgerald .
McGregor has been talking a great fight in press conferences and predicts he'll put Mayweather on the canvas by the fourth round. Takeaway: McGregor needs to focus on Mayweather's body, especially early in the fight, to slow him down as the bout progresses.
Este domingo, el Inter comienza su camino en la Serie A , con la ilusión de mejorar las flojas campañas anteriores. Y estuvo cerca de llevarse la pelota a su casa, aunque falló con el arco casi libre en el cierre del encuentro.
The Aggies will scrimmage on Sunday before taking off Monday in preparation for their September 3 opener at UCLA. Young. "[This is a time] when leadership comes to the front, and our leadership did that", he added.
The number of students eligible to take the test climbed from 1.5 lakh in 2015 to 2 lakh in 2016 due to an increase in IIT seats. Sources said the meeting also discussed changes in the marking scheme for JEE (Advanced).
Navy today awarded a contract for utility construction and site improvements for a future Marine Corps base on the U.S. territory. Analysts said that, for all the recent bluster, there seemed to be little dispute that military action would be catastrophic.
Qatar rejects the allegation that it backs extremist groups and says the moves are politically motivated. I deeply regret that you have been denied transport from Doha by Saudi planes to perform pilgrimage.
Tanak takes win in Germany
Elfyn Evans overshot a junction on the day's opener, which allowed stage pacesetter Juho Hanninen to move up to fourth. He headed asphalt ace Jan Kopecky by almost a minute.
Xiaomi could be working on a Google Android One phone
For those unaware, Xiaomi Mi 5X comes packed with two 12MP OV cameras, one with wide-angle lens and another with Telephoto lens. The main focus now changed to bringing the Android One environment to the global market and still try to keep the costs low.
Volkswagen reveals electric microbus
VW says the new all-wheel-drive machine will be able to transport eight passengers and get up to 270 miles of all-battery range. That means the auto can handle some driving responsibilities, but still requires a human driver.
Revellers party in the sunshine at V Festival
More than 70,000 fans have flocked to the festival with wellies at the ready, although the rain has held off in the main so far. Stormzy and Goulding will take to the stage at the festival on Sunday in Chelmsford at Hylands Park .
Pelosi touts House push to censure Trump
Trump had already seemed to give reason to the defenders of these monuments, even if he had not gone too far. "Racism is evil. Donald Trump took to Twitter Thursday morning to hit back at South Carolina's senior USA senator. "Such a disgusting lie".
Binge Watching Habit Triggers Insomnia and Fatigue
The researchers compared the results to the Pittsburgh Sleep Quality Index and they found that the variables are correlated. They also were more exhausted and felt less rested after a night of sleep although they did get reasonable hours of sleep.
Today isn't a 'must not lose' game for Newcastle United but…
Socceroos star Aaron Mooy has scored his maiden English Premier League goal to give Huddersfield Town a 1-0 win over Newcastle . Obviously we are working behind the scenes trying to do things but I don't know what our position is at the moment", he said .