Lunes, 23 Octubre, 2017

Heathrow records best month in its history with 7.5 million passengers

Heathrow Airport Heathrow Airport
Malita Javier | 13 Agosto, 2017, 00:38

After the UK's 30 busiest airports were reviewed, six were rated "very good", 20 were "good" and four were "poor".

Transport Secretary Chris Grayling added: "It is encouraging to see the overwhelming majority of United Kingdom airports providing a good service for passengers with a disability, but I am determined to push the aviation industry to do more".

However, four airports - East Midlands, Exeter, London Heathrow and Manchester - did not meet the CAA's expectations and were told they must improve.

"Addressing the issues raised in this report is a priority for us".

The findings are detailed in a report by the CAA that assesses the top 30 United Kingdom airports on the quality of support they provide for passengers who need it.

Unruly crowd prompts large police response; National Basketball Association star arrested for pot
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More than three million journeys were made by passengers requesting extra help in the United Kingdom previous year, up 66 per cent on the figure for 2010. The CAA says that those with "very good" and "good" ratings have performed well in areas such as customer satisfaction, waiting times and engagement with disability organisations.

It added: "We will now be looking to the airport to keep this focus and ensure that current standards are maintained".

"We also directly engaged with the disabled community, holding an accessibility open day in February this year to discuss our services and hear from users and people with lived experience".

Airport operator HIAL previously said that last year's rank was down to it failing to properly publicise its work in improving accessibility.

Transport secretary Chris Grayling, said: 'It is encouraging to see the overwhelming majority of United Kingdom airports providing a good service for passengers with a disability, but I am determined to push the aviation industry to do more.

Farah denied final gold by Ethiopian Edris
Mo Farah of Great Britain reacts after finishing second in the Men's 5000 Metres final . Edris won in 13 minutes, 33.79 seconds, .43 seconds ahead of Farah in second.

Inverness, whose staff attend "numerous local access panels" also achieved a "very good" ranking, as did Glasgow, which the CAA said "provided a high quality assistance service throughout the year".

It represented the airport's busiest ever month, as well as a 6.2% spike in passengers compared to the same period in 2016.

Heathrow recorded its best-ever single month in its history in July as the summer getaway sent passenger numbers soaring to record highs.

Trade through the airport enjoyed a record surge as well, rising 15% to 143,000 tonnes.

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