Thousands of tumble dryers have finally been recalled after a string of house fires – including one that killed a mother of two
30 May, 2017, 19:47
Beko is alerting consumers so it can locate and modify 3,450 affected dryers as a precautionary measure.
Andrew Mullen, head of quality at Beko, said: "A small number of Beko and Blomberg 8kg and 9kg condenser tumble dryers have been affected by this faulty component, however we would urge any customer who thinks that they may be affected to check".
Hundreds of Beko tumble dryers, including a model that caused a house fire killing a mother-of-two, need to be fixed amid safety fears.
The safety notice concerns five Beko and Blomberg 8kg and 9kg capacity dryers sold between May and November 2012 and carrying the model numbers DCU9330W, DCU9330R, DCU8230, DSC85W and TKF8439A.
An overheating, third party supplied component is to blame for the alert, fitted in four Beko-branded condenser tumble dryers, and one Blomberg unit.
Beko has stated that as safety is its priority, if you own an affected product, you should stop using it immediately and disconnect it from the wall as a precaution.
Mishell Moloney, 49, died in her Birmingham home a year ago after being overcome by smoke and fumes from a fire which broke out when her tumble dryer overheated.
In an statement on its website, Beko said: "As a responsible manufacturer, we have made a decision to proactively contact the owners of these condenser tumble dryers to offer a free of charge in-home check and to modify affected products to remove any potential risk".
It added: "We would like to apologise for any inconvenience that this causes you and we want to reassure you that we are doing our very best to resolve this matter as quickly and efficiently as possible".
The inquest was also told the model had been involved in 20 other outbreaks of fire.
Beko said: "Ms Moloney's death was a tragic and isolated incident". An investigation found the fire started in or around the area of the dryer's printed circuit board (PCB).
It has begun a voluntary fix programme "as a precautionary measure".
In August previous year a coroner found that a defective Beko DCS 85W - listed as DSC85W under the safety alert - caused a house fire that killed mother-of-two Mishell Moloney in her bedroom, although Beko stressed on Tuesday that the fault related to the fatal blaze was separate from the problem identified in the safety alert.
The move by Beko comes amid growing concern about the fire risks of domestic appliances in millions of British homes and the apparent lack of a robust national product recall scheme overseen by the government.
In November 2015 the United States manufacturer Whirlpool admitted that millions of dryers sold between 2004 and 2015 were a fire risk, but told customers they could continue to use them, provided they were supervised.
Affected customers can arrange for a home visit by an engineer to check if their appliance needs to be repaired.
The London fire brigade estimates there is one fire caused by white goods every day in the capital.
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