Viernes, 20 Octubre, 2017

United Airlines makes policy change regarding passengers getting bumped from flights

Malita Javier | 17 Abril, 2017, 10:23

The firm, along with Chicago aviation attorney Thomas A. Demetrio of Corboy & Demetrio, is representing the Dao family.

United Airlines is changing the way it handles certain situations with passengers and crew members on its flights, almost one week after a man was dragged from an aircraft in Chicago.

The passenger who was roughed up, Dr. David Dao, is weighing legal action against United, his attorney said this week.

It said the new policy would ensure that a situation in which a passenger is forcibly removed from a plane does not occur again.

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United Airlines is changing a company policy and will no longer allow crew members to displace customers already onboard an airplane. Hohl said he and Maxwell found another passenger sleeping sprawled across their seats after they were the last to board the flight, according to an interview with KHOU. He also said that Dr Dao was "disruptive and belligerent". He said his client was in a "secure location" because he has been hounded by media, but that he would speak at a future date.

We continue to express our sincerest apology to Dr. Dao.

After the incident triggered worldwide outrage, United Chief Executive Oscar Munoz apologized to Dao, his family and its customers, saying the carrier would no longer use law enforcement officers to remove passengers from overbooked flights. No one should ever be mistreated this way.

The policy change is meant to make sure incidents like the one earlier this month "never happen again", the spokeswoman said.

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Just when you thought passenger challenges for United Airlines could not have gotten worse, they did. A spokeswoman for the airline told BuzzFeed News it became effective immediately. Munoz himself said on Wednesday that he had left a message for Dao.

Dao has yet to speak publicly on the matter but will when the time is right, said Demetrio, adding that a lawsuit against United is likely. Like a police officer telling you to keep your hands in full view, or when and how to step from your auto, passengers of any form of travel - when told to leave or move - should comply, especially in today's highly charged environment of airport security.

Pepper said her father and mother had been traveling from California to Louisville, Kentucky, and had caught a connecting flight at O'Hare.

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